Data Protection Notice
At WorldClass Fitness, your privacy and the security of your personal data is very important to us. Our goal is to implement and maintain the highest standards with regard to Data Protection and adopt policies in line with the highest level of compliance – the EU GDPR & Belgian GDPR.
We do not sell your end users’ personal information and we do not share your end users’ information with third parties for those third parties’ own business interests.
Healthway SPRL is the Data Controller for WorldClass Fitness Center and is registered with:
World Class Belgium
Rue d’Idalie 10B
Legal form: SPRL
Registered office of the company: Brussels, Belgium
If you have any concerns regarding how we are processing your personal data we’d like the opportunity to address them – Please contact us via firstname.lastname@example.org
If you believe we have not addressed your concerns you can contact your local Data Protection Authority
Why we process your Personal Data
Based on the relationship you have with us we provide various services and offers.
For example, this could be:
• A member of of our club
• A visitor or a hotel guest
• A website visitor
The Personal Data we process will vary according to the services you subscribe to and the functionality you use. As in order to provide various services we process personal data.
The lawful basis we process data under GDPR is either:
Providing you with choice and control – Your Rights
We aim to process data in line with the principles of fair and transparent processing. This Data Protection Notice is aimed at informing you of our purposes of processing Personal Data and your rights.
You have various rights to understand the processing of Personal Data we conduct and to control how we use your data dependent upon the lawful basis the including:
• Your right of access
• Your right to rectification
• Your right to erasure
• Your right to restriction of processing
• Your right to object to processing
• Your right to data portability
To learn more about these right please visit
You are not required to pay any charge for exercising your rights.
If you make a request, the designated period to respond to you is one month but we aim try to respond to you as quickly as feasible.
Data Purposes : Personal Data we process & Why
We process personal information when you use our products and services based upon the relationship you have with us.
When you are a member we process:
• Membership number
• Membership type
• Email address
• Physical address you entered upon registration
• Postal code
• First name and last name
• Registration for group classes or pool visits
• Bank details and financial transactions for the duration of your membership only
• Club Entry date & time when you use your membership card to check-in.
When you visit our website in addition to General communication data we also (like any other business) process:
Marketing Data and Website Usage Data. This enables us to analyse the website performance & improve its effectiveness.
- Cookies consent
- Pages visited
- IP address
- Date and time of enquiry
- Time zone
- Requested provider
- The page visited previously (referrer URL)
- Browser type and version
- Operating system
We offer the ability to withdraw your consent / unsubscribe in all our emails but please contact us if you wish to withdraw your consent or exercise your right to object to Direct Marketing.
Membership / Booking Data
When you join our club or transact with us we process:
• Activity Data – so we can provide you with a service or product.
• Financial Data – to fulfill contractual obligations or confirm booked services and legal obligations
We offer the ability to withdraw your consent / unsubscribe in all our emails, but please contact us if you wish to withdraw your consent or exercise your right to object to Direct Marketing.
Club Planner App Users
We process data based on two broad categories via the ClubPlanner app for members of WorldClass Fitness.
• Customer Account Data – Personal information about customers. This is so that we can communicate with you and to administer your account if you subscribe to our services such as group classes.
• App Usage Data – Information of how you use or interact with our services through our Applications. This data provides us with the ability to provide the personalised services to you.
• We ask for certain Customer Account Data information, such as your contact details, when you sign up for an account with us through our application.
When you download our application various categories of data will be requested – Further detail regarding this is available at https://play.google.com/store/apps/details?id=com.myclubplanner.app
As a subscriber to, or when you visit our website, we collect some information automatically in order to help us analyse and report information on how you use our services in order to improve the functionality offered for users.
In order to carry out the activities specified in this Notice and enable global access to our services we store and distribute content and data in systems and data centres that we use around the world.
Who manages & processes data
To provide our services we use third party data processors to provide elements of services for us.
For our data processors we have contracts in place with them to ensure that they process the data provided to them only for the purposes we have instructed them to. We also specify that they implement specific data minimisation practices and that they will hold data securely and retain it for the period we instruct.
In selecting suppliers and during the contract we regularly review and assess the third parties we use to ensure that they abide with the principles of the GDPR.
Data Retention / Deletion
We keep your personal data only as long as necessary to provide you with our Service, and for legitimate and essential business purposes, such as maintaining the performance of the webapp, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.
We will delete specific personal information you request unless we are legally allowed or required to maintain certain personal data – where it prevents us from carrying out necessary business functions.
Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.
Website Analytics & Adwords advertising
Analytics: Cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where have come to the Site from and the pages they visited. If you do not allow these cookies we will not be able to include your visit in our statistics. Adwords: In the case of Google AdWords, each AdWords client receives a different cookie. Cookies cannot, therefore, be tracked across the websites of AdWord clients. The information obtained through conversion cookies serves to produce conversion statistics for AdWords clients who have opted for conversion tracking. AdWords clients see the total number of users who have clicked on their ad and been forwarded to a page with a conversion tracking tag. However, they do not receive any information enabling them to personally identify users.
Changes to this Notice
This Privacy Notice was last updated on 10.10.2022.